Terms & Conditions.
Please Read Carefully.
The following Terms and Conditions are put in place to all bookings made with Love Luck Productions. To protect the interests of both Love Luck Productions and its Clients.
These Terms and Conditions cannot be altered by The Clients unless stated otherwise in writing and confirmed by Love Luck Productions.
Once Love Luck Productions has received the deposit on the day of booking, that is The Clients acknowledgement and agreement to the following Terms & Condition’s.
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Love Luck Productions has the right to refuse any booking.
Definitions
‘Love Luck Productions’ – Is defined as the person providing the Service.
‘The Clients’ – Are defined as the persons making the booking.
‘Service’ – Is defined as The Clients booking Love Luck Productions to provide Videography and Editing Services for a fee.
‘Final Product’ – Is defined as the Video and Audio captured and edited by Love Luck Productions to the standard of quality and presentation agreed with The Clients.
‘Final Copy’ – Is defined as the USB Copy and Online Version provided to The Clients of the Final Product.
‘Copyright’ – Is defined as the ownership of the rights to the Final Product.
Confidentiality.
Love Luck Productions agrees that any information discussed and obtained shall always remain confidential and private.
Prices & Payment.
A non-refundable deposit of £200 is requested on the day of booking once the booking information has been taken. The deposit will be subtracted from the final overall price.
The remainder of the payment is due in full 6 weeks before the Wedding Day. Failing to do so will result in cancellation of the Service.
Love Luck Productions can accommodate to help fit The Client’s needs if they are unable to pay by the deadline.
In these circumstances we would require this in writing prior to the deadline and The Clients would require Love Luck Productions consent to permit this arrangement and discuss a new date of payment. In these circumstances the final cut would be kept back until the remainder payment has been received in full.
Full payment can be taken on day of booking (including deposit) or 6 weeks prior to the Wedding Day.
Cancellations, Postponements & Changes.
In the event The Clients chose to postpone their Wedding Day or need to reschedule, Love Luck Productions will STRIVE to comply with The Clients requests and work within reason to reschedule their Service to another date.
Unfortunately, if Love Luck Productions is unavailable for The Clients new selected rescheduled date, then fees will be immediately enforced.
This also includes if The Clients chose to cancel their Service.
If cancelation/rescheduling of your wedding is required.
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6 months before your wedding 50% of the full package price (Including extras if applicable) is owed.
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3 months before your wedding 100% of the full package price (including extras if applicable) is owed.
Expenses.
Love Luck Production will calculate any travel expenses depending on the destination of the Wedding, this could mean any petrol and/or any accommodation if it is required. This would be added to The Clients final payment.
Love Luck Productions can search for reasonable, affordable accommodation close to the Wedding Venue or if The Clients wish to do so instead, this would be discussed with The Clients upon booking.
Production.
The Clients shall give Love Luck Productions full artistic licence and creative control on all videography obtained during the Service, also editorial styles and techniques in the postproduction stages. Love Luck Productions will take The Clients wishes and ideas into consideration during the creative process.
If The Clients have any special requests, they must be written down on the booking form and brought to the attention of Love Luck Productions in the final meeting before the Wedding Date. Love Luck productions will strive to comply with The Clients requests as much as possible. But these requests can’t always be met due to live circumstances on the Wedding Day.
Love Luck Productions cannot be held responsible if there are any imposed restrictions. For example, if the Service involves a Church, Registry Office, Historic Building, or any other venues of this nature. Love Luck Productions cannot take responsibility if the official in charge of the ceremony puts Love Luck Productions in a position with restricted movement or an obstructed view. In such case, Love Luck Productions shall not be held responsible for any potential scenes missing from the Final Product.
Love Luck Productions will STRIVE to capture every key moment throughout the Wedding Day and of the Family/Friends attending. All of which will be discussed in the meeting with The Clients. Unfortunately, in the event Love Luck Productions is unable to capture video recordings of any key moments or Family/Friends, Love Luck Productions shall not be held responsible.
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Postproduction – Editing & Delivery.
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Love Luck Production’s turnround time for delivery is 2 – 5 weeks after the Wedding Date. This is when the Clients received their approved Wedding Video.
The Clients will be offered 3 drafted of their Wedding Video without any additional charge. This will give The Clients an opportunity to discuss any feedback with Love Luck Productions and share any additional changes they wish to make to their video.
The Clients then have 3 months to approve their Wedding Video after receiving the earliest approval version. Failure to give approval before the 3 months will result in the Final Copy of the latest version of the Wedding Video being delivered to The Clients.
Love Luck Productions can arrange an extension to The Clients at its own discretion.
Love Luck Productions will aspire to deliver The Clients Wedding Video in the agreed time. However, no matter the circumstances The Clients must not hold Love Luck Productions responsible for any missing deliveries of The Clients Wedding Video Final Copy even if it breaches the agreed delivery time.
Final product cannot be rejected due to artistic style or creative choices made by Love Luck Productions.
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Copyright.
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All Video and Audio files captured for the Service will remain property of Love Luck Productions. This would mean The Client gives Love Luck Production permission to use all the coverage captured on your Wedding Day for any type of promotional use.
Once The Clients have approved their Wedding Day Video and have successfully received their Final Copy, The Clients will be entitled the ownership and copyrights to the Final Product of their Wedding Video.
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Force Majeure.
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The Clients shall not hold Love Luck Productions responsible for not being able to perform any of its obligations caused by factors beyond reasonable control.
Love Luck Productions will strive to provide The Clients with an alternative or an equivalent in the event Love Luck Productions is unable to provide the Service due to any cause beyond its reasonable control such as sudden illness, injury, victim of a crime, flooding, etc.
In the event of cancellation by Love Luck Productions due to any of the above reasons or extremely unlikely event of equipment failure, liability falls on Love Luck Productions and a full refund of any fees already paid will be paid back in full to The Clients.